Terms of Service and Refund Policy

These Terms of Service ("Terms") apply to Talent Authority Partners, LLC ("TAP," "we," "us," or "our"), a Texas limited liability company headquartered in Houston, Texas. TAP offers two separate kinds of services:

• Recruiting Services: recruiting and placement services for employers. Candidates in our recruiting searches never pay TAP.
• Career Advisory Services: paid career services for individual professionals, sold on our website as The Kickstart, Foundation, The Authority Edge, and Executive Authority.

Part A applies to everyone. Part B applies only to Recruiting Services. Part C applies only to Career Advisory Services. By using our website, purchasing a package, or engaging TAP, you agree to these Terms.

1. Two Separate Services

Recruiting Services and Career Advisory Services are separate. Purchasing a Career Advisory package does not make you a candidate in any TAP recruiting search, does not guarantee that TAP will present you to any employer, and does not give you priority in any search. Candidates in TAP recruiting searches are never charged a fee and are never required to buy a Career Advisory package.

2. Confidentiality

TAP keeps confidential the personal and business information you share with us, including resumes, compensation details, and job search plans, and does not share it with third parties without your permission, except with service providers we use to deliver our services (such as scheduling, payment, and email providers) or as required by law.

3. Intellectual Property

All content on this website, including text, graphics, logos, and images, belongs to TAP and is protected by intellectual property laws. You may not copy, distribute, or reuse it without our written permission.

4. Equal Opportunity

TAP does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic, and expects all clients to comply with applicable employment laws.

5. Limitation of Liability

TAP provides its services with professional care. TAP is not liable for indirect, incidental, consequential, or punitive damages. To the fullest extent allowed by law, TAP's total liability for any claim is limited to the amount you paid TAP for the service the claim relates to.

6. Dispute Resolution

If you have a concern, please contact us first at contact@talentauthoritypartners.com so we can try to resolve it directly. Disputes that cannot be resolved through good faith negotiation will be resolved by binding arbitration under the rules of the American Arbitration Association, conducted in Texas.

7. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law rules. Any legal action will be brought exclusively in the courts of Harris County, Texas.

8. Changes to These Terms

TAP may update these Terms at any time by posting a new version and updating the "Last Updated" date. Purchases are governed by the Terms in effect on the date of purchase.

9. Severability

If any part of these Terms is found unenforceable, that part will be limited or removed to the minimum extent necessary, and the rest of the Terms will remain in effect.

10. Entire Agreement

These Terms, together with our Privacy Policy and any separate written agreement with TAP, are the entire agreement between you and TAP about our services. If a separate written agreement conflicts with these Terms, the written agreement controls.

11. Recruiting Services

TAP provides leadership, executive, specialized and professional recruiting across industries. Our usual engagements involve positions with estimated total first-year compensation of $100,000 or more. We may also accept searches below that level under our Select Search package. TAP proposes the appropriate package for the client's acceptance before work begins. We limit the number of active searches we take on so each client receives focused attention, and we may decline engagements that do not fit our criteria or capacity.

12. For Employers

Our employer services include candidate sourcing and screening, candidate presentation, interview coordination, offer and negotiation support, and post-placement follow-up. Employers agree to provide accurate job requirements, respond promptly to candidate presentations, give timely feedback, and comply with applicable employment laws.

13. For Candidates in Recruiting Searches

Candidates we present to employers pay nothing. We may provide candidates with opportunity matching, resume feedback for a specific search, interview preparation for that search, and offer negotiation support. Candidates agree to provide accurate information about their background and to keep us informed of changes in their availability.

14. Fees, Non-Circumvention, and Guarantees

Recruiting fees, payment terms, non-circumvention terms, and replacement guarantees are set in separate written agreements with each employer client. Employers agree not to hire candidates presented by TAP without paying TAP as set out in those agreements.

15. What We Provide

Career Advisory Services include resume development, targeted resume libraries, LinkedIn optimization, job board optimization, AI job search tools, personal career websites, networking guidance, interview and on-camera coaching, and related strategy. What is included in each package is described on our Career Advisory page at the time of purchase.

16. Payment

Packages are paid in full at purchase through our payment processor, Stripe. Some customers may choose to pay over time through Klarna, which is subject to Klarna's own terms and approval. Your agreement to pay Klarna is between you and Klarna, and choosing Klarna does not change our Refund Policy.

18. Sessions, Scheduling, and Expiration

• All calls and sessions included in any package, including kickoff calls, discovery interviews, deep-dives, and interview and coaching sessions, must be scheduled and completed within 6 months of your purchase date. Sessions not used within 6 months expire and are not refundable.
• To reschedule, please give at least 24 hours' notice. A missed session, or one canceled with less than 24 hours' notice, counts as used.
• For The Authority Edge, interview and coaching sessions are scheduled after your new resume and positioning are complete.

19. Timelines

Delivery timelines shown on our website (for example, about 2 weeks for Foundation and about 3 to 4 weeks for The Authority Edge) are estimates. They begin after your first session is completed and we have received your resume and any other materials we request, and they may vary based on how quickly you respond and provide information.

20. Your Responsibilities

You agree to provide accurate and truthful information about your background, experience, and credentials; to send the materials we request; to attend scheduled sessions on time; and to review drafts and respond within a reasonable time. You are responsible for reviewing all final materials for accuracy before using them. TAP is not responsible for inaccuracies that come from information you provided.

21. No Guarantee of Results

We do not guarantee interviews, job offers, a specific salary, or a specific timeline for landing a job. Hiring decisions are made by employers and depend on many factors outside our control.

22. Use of AI and Third-Party Tools

We use AI tools and third-party software to help create and deliver some services, including your resume library and Personal AI Job Scout. All work is directed and reviewed by TAP. Third-party tools may change, and some ongoing tools may require your own account or subscription.

23. Your Deliverables

Once your package is paid in full, you own the final deliverables created for you, including your resumes, LinkedIn content, bios, and personal website content, and you may use them for your own career. TAP keeps ownership of its methods, templates, frameworks, training materials, and tools, and may use general, non-identifying insights to improve its services.

24. Personal Career Website

Where included, TAP will build a 1 to 2 page personal website for you if you do not already have one. Any domain name registration, hosting, or subscription fees are your responsibility unless TAP agrees otherwise in writing.

25. Confidential Methods

Some methods TAP teaches, including the outreach playbook in Executive Authority, are confidential. You agree to use them for your own job search and not to share, publish, or resell them.

26. Chargebacks

If you have a problem with a purchase, please contact us first at contact@talentauthoritypartners.com. By purchasing, you agree to this Refund Policy and to contact TAP before disputing a charge with your bank or card issuer.

27. Ending an Engagement

TAP may end an engagement if a client provides false information, behaves abusively, or misuses TAP's confidential methods. In that case, no refund is due. If TAP ends an engagement for any other reason, the refund exception in Section 17 applies.